People & Operations

Payroll Outsourcing & HR Compliance

Simplify payroll and stay compliant — without the admin burden. We manage the full employee lifecycle, from accurate pay runs to Fair Work compliance, so you can focus on growing your business

Who It's For

Multi-site operators, retail & hospitality groups, and SMEs with growing teams.

What We Do

Payroll run & payslip distribution (weekly/fortnightly/monthly)
Award interpretation & wage compliance
Superannuation and leave tracking
Staff onboarding documents and digital timesheet tools
Advice on redundancy, stand-downs, and entitlements

Why It Works

Our team ensures payroll accuracy, reduces legal exposure, and provides tools that scale with your workforce.

Client Example

We implemented a payroll system across six retail locations for a hospitality group, reducing payroll errors by 90% and streamlining Fair Work compliance.

Deliverables

Digital payroll dashboard, employment contract templates, leave tracking matrix, compliance checklist

Leadership & Sales Training Programs

Turn managers into leaders and teams into performers. We help frontline staff and supervisors build confidence, accountability, and skills to deliver better results.

Who It's For

Retail chains, hospitality teams, and SMEs with multi-level staff.

What We Do

Onsite or online team training (English/Mandarin available)
Sales psychology and communication bootcamps
Leadership simulation exercises and case studies
Ongoing performance coaching and review templates
Train-the-trainer workshops for internal roll-out

Why It Works

We combine behavioural science, KPI alignment, and real-world scenarios to uplift performance where it matters.

Client Example

A retail franchise engaged us to train 12 store supervisors and team leaders. Within 3 months, the average team performance score improved by 26%, driven by clearer KPI alignment and better communication.

Deliverables

Training curriculum slides, facilitator guide, coaching toolkit, participant evaluation report

Operational Execution

Strengthen execution, align leadership, and reduce risk. We support organisations in improving internal structures, leadership clarity, and decision-making mechanisms — while meeting governance and HR compliance standards

Who It's For

Mid-sized companies, scaling teams, and organisations introducing new leadership or structural reforms.

What We Do

Executive accountability & reporting structure design
Departmental roles, delegation & SOP development
Board setup & governance framework design
HR compliance advisory (Fair Work, award obligations)
Policy development for conduct and reporting

Why It Works

We bring together operational systems and compliance safeguards to help teams run more effectively and make confident, transparent decisions.

Client Example

We helped a national service provider restructure its leadership and operational accountability layers, while aligning HR policy to Fair Work requirements.

Deliverables

Leadership & role matrix, SOP templates, governance charter, HR policy handbook